Commonly Asked Questions
Commonly Asked Questions
Are these services covered by OHIP or my insurance?
Unfortunately, at this time OHIP does not cover these services. Your insurance may cover these services but it is up to patients to verify and submit all claims. Nurse Erin does not submit claims directly to your insurance. Please see 'Policy and Procedure' page for more information.
Where does Nurse Erin provide services?
At this time, all services are mobile. Nurse Erin services Cornwall, St Andrews, Long Sault and Ingelside, on specific days Nurse Erin will service Monkland, Avonmore and Moose Creek.
If you are not located in these service areas, please contact Nurse Erin to verify if services can be done in your region, services outside of these regions may be subjected to increased fees.
Will I receive a receipt to claim this service on my income taxes?
After each appointment you will receive an emailed receipt. If you wish to receive a printed receipt, Nurse Erin will bring to your next appointment as she does not carry a printer to appointment at this time. At request, Nurse Erin can also provide you with an annual receipt with all transactions at the end of each calendar year.
What hours does Nurse Erin work?
At this time Nurse Erin continues to work part-time at a foot care clinic in Ottawa. Therefore, most appointments will be booked on Monday, Wednesday, Thursday and occasionally Saturday or Sunday. At this time appointments may be booked between 8am-5pm. Nurse Erin will do her best to accommodate your scheduling needs outside of these hours but cannot be guaranteed.
How long should I grow my nails prior to my first appointment?
For generally healthy nails with no pain, it is recommended to let 6 weeks pass between the last trimming and the first appointment. Appointments can be completed in a period shorter than 6 weeks with the understanding that it may be difficulty to achieve desired length and shape for healthy nails.
Can Nurse Erin diagnose my medical conditions or prescribe for them?
At this time registered practical nurses cannot diagnose medical conditions or prescribe medications. For complex medical needs, and matters unrelated to foot care, your nurse will ask you to refer to your family doctor. Nurse Erin will only complete tasks within her medical scope.
What payment methods are accepted?
Nurse Erin accepts the following payment methods:
Cash
Debit
Visa
Mastercard
Does Nurse Erin accept tips?
Although Nurse Erin does appreciate your generosity, she does not accept tips or items of monetary value. As per the College of Nurse (CNO) accepting monetary tipping is prohibited under the nurse's license and can result in disciplinary actions.
Alternatively, Nurse Erin can provide you with business cards to share with friends and family as a token of appreciation.